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Emergency at destination

Steps to follow in case of an emergency during your trip

At Voyages & Croisières Aquamonde, we make sure you are never alone when facing an unforeseen situation.

Here are the steps to follow if needed:

  1. Stay informed with your airline’s app
    It is essential to download your airline’s mobile app to receive all real-time updates regarding your flight, especially in the event of a delay or cancellation.
  2. Contact the on-site representative
    If you are at your destination and encounter a problem, the local representative is your first point of contact. They can provide you with quick assistance and guide you towards the best solution.
  3. Contact our emergency service
    Voyages & Croisières Aquamonde offers support at all times, even outside of business hours.

    You can reach us by sending a text message to:
    (450) 638-3223

 

Information to include in your message:

  • First and last name
  • Airline
  • Name of your hotel
  • File number (if available)

 

We are committed to providing you with fast and effective support as quickly as possible.

Your peace of mind is our priority!